General Questions

1. Why should I choose Hostnix as my hosting solution?
   
2. I am new to the Internet. How and where should I begin?
   
3. How do I get started?
   
4. How long does it take to get completely set up?
   
5. What is in the welcome e-mail?
   
6. If I am not in US, can I also host with you?
   
7. What is your backbone?
   
8. Can I access my domain name with or without www?
   
9. What kind of Operating system does Hostnix use?
   
10. Can I run a specific program of my choice in the server background?
    
11. Can I use my site for commercial purposes?
    
12. Does Hostnix provide Dial up accounts?
    

This is why you should choose Hostnix:

1. We provide Value-added Service to our customers.
2. We provide one of the best customer service in the industry.
3. We have no hidden fees.
4. We let you know all the necessary cost that you need to know ahead of time.
5. We use top quality components for our hardware.
6. We monitor our Servers 24/7/365
7. We have experienced network engineers to take care of your hosting needs

2. I am new to the Internet. How and where should I begin? top..

Don't worry about being new. The fact that you can navigate yourself here means that you are not totally new to the Internet. We want you to be able to get started as quickly as possible. You have come to the right place to get all the information you need about what web hosting is all about. Please continue reading and if you don't find the answer you are looking for, please e-mail us for further assistance.

3. How do I get started? top..

To get started is easy.

1. First, you need to choose one of our Web Hosting Services.
2. Once your account is set up, you need to create a website.
3. Once you have created the website, you have to upload your website files that you have just make to Hostnix servers.
4. Tell your friends about your new Web Site!

4. How long does it take to get completely set up? top..

Your account should be set up within 24 hours after we receive your authorization from billing department.

5. What is in the welcome e-mail? top..

In the welcome e-mail is going to be important information that you should keep for future references. If you find any mistake in the info that we give you in the welcome e-mail, please contact us immediately so that we can update your information.

6. If I am not in US, can I also host with you? top..

You may host with Hostnix wherever you are located in the world. Your location doesn't matter.

7. What is your backbone? top..

The Hostnix Network consists of Tier-1 DS3 connectivity to multiple backbone provider POP.

8. Can I access my domain name with or without www? top..

You can access your domain name with both domainname.com and www.domainname.com with our DNS setup.

9. What kind of Operating system does Hostnix use? top..

Hostnix uses the FreeBSD operating system.

10. Can I run a specific program of my choice in the server background? top..

Hostnix may allow certain program to run in the background. This request will be review per case by case. There is a fee associated with this service.

11. Can I use my site for commercial purposes? top..

Yes you can. You are free to use your space for commercial or pleasure as long as it is within Hostnix's Terms of Service.

12. Does Hostnix provide Dial up account? top..

No. You need to sign up with an ISP to be able to connect to the Internet. We are an Internet Hosting business and we want to concentrate at what we do best.